Program Administration Officer, Targeted

Be the Backbone of Patient Care in the Transitional Aged Care Program

Remuneration: $72,285.58 - $73,940.16 + Superannuation + Salary Packaging
Employment Type: Temporary Full Time – 12-month contract
Position Classification: Admin Officer Level 4
Hours Per Week: 38
Requisition ID: REQ562394
Location: Wallsend – Onsite
Closing Date: Sunday the 18th of May

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion. 

What we can offer you:
At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day: 

• Sustainable Healthcare: Together towards zero 
• Monthly Allocated Days Off (for full-time employees) 
• 4 weeks annual leave (pro-rata for part time employees) 
• Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance 
• Salary packaging options - up to $11,600 plus novated leasing 
• Fitness Passport for health and well-being - discounted gym options for you and your family 
• Employee Assistance Program (EAP) for staff and family members 
  
  
  

About the role:
As the Administration Officer for the Transitional Aged Care Program (TACP), you will play a vital role in supporting the efficient delivery of client services. Your responsibilities will include coordinating appointments, managing documentation, processing invoices, and assisting with client transport—ensuring that vulnerable individuals receive timely and appropriate care. This fast-paced and detail-oriented position is well-suited to someone who thrives in dynamic environments, communicates effectively, and excels at managing competing priorities with accuracy and professionalism.

Click here for the Position Description

If This Sounds Like You
We’re looking for someone who:

• Has proven experience in administration, including coordinating services and processing invoices
• Demonstrates high attention to detail and accuracy in data entry and documentation
• Can confidently use or learn hospital systems such as StaffLink, CHIME, IPM, and CM 5
• Is an effective communicator and liaison between clients, service providers, and internal teams
• Can plan, prioritise, and manage a busy workload across multiple clients (up to 68 at a time)
• Works well independently and as part of a collaborative team

About the Team
You’ll be part of a supportive administration and clinical team delivering person-centred care to older adults transitioning from hospital to home. We value clear communication, adaptability, and teamwork to ensure services run smoothly and clients receive the care they need.

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position

For role related queries or questions contact Robyn Lloyd on [email protected]

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply.  

If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support to ensure an equitable, barrier-free application process. 

• An eligibility list will be created for future temporary part time vacancies. 
• To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa. 
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 
 
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 
 
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.